In today’s environment, companies must stay constantly vigilant, and communicators are uniquely positioned – both within and outside the organisation – to help make that possible. Crises can arise quickly and without warning, and a reputation can be destroyed almost instantly by a single post or a lone whistleblower. Effective reputation and crisis comms are more crucial than ever – it’s no longer the role of specialists; we all need to be equipped to respond.
In this course you will:
- Hear the latest emerging trends and current challenges in crisis comms.
- Learn the important differences between a crisis, an incident and an issue.
- Explore the end-to-end process of crisis comms, from horizon scanning to escalation and response.
- Understand the value of scenario planning and drilling in preparation for a crisis.
- Learn how to harness AI to identify and respond to crisis situations.
- Address the challenge of balancing speed, accuracy, and transparency in crisis comms.
You can book a single seat on this course or opt to include unlimited access to Kademy's content library for 12 months as well.
3 December 2026 | 1.30-3.00pm BST
Price: £795 / $1050 / €960 per seat (excl. tax)
Discounts are available for multiple seats – email us for more information or call +44 (0)207 157 9787 to talk to one of the team.
Buy single seat3 December 2026 | 1.30-3.00pm BST
Price: £995 / $1,300 / €1,125 (excl. tax)
Buy 12-month bundleEvery Kademy course blends on-demand learning with live workshops, combining the flexibility of self-paced study with the energy of live discussion, practice and peer learning.
Approximately one week before the course you’ll get access to the Kademy learning platform. You’ll be able to meet your trainer and fellow participants, explore key resources, and complete some short pre-reading activities. Taking this time in advance will ensure you arrive ready to contribute and get the most out of the workshop experience.
Next, you’ll come together for a live 90-minute virtual workshop to learn why crisis comms is such a critical skill for communicators today. You’ll cover the end-to-end cycle of crisis communications including horizon scanning, identifying and escalating a crisis, and balancing accuracy, reliability and credibility in your responses. The focus for this session will be on knowledge exchange, collaboration, and practical problem-solving to make the time as valuable as possible.
Finally, you’ll receive follow-up materials to continue your learning and have the opportunity to complete a quiz to earn your Certificate of Completion.
Why attend?
Learn by doing: Each session is packed with practical exercises, case studies and real-world examples to help you apply ideas straight away.
Gain fresh perspectives: Work alongside communicators from other organisations and discover how they’re tackling similar challenges.
Learn from experience: Benefit from Kademy’s expert trainers with deep experience in communication and facilitation.
Take away useful tools: Access practical templates and resources you can use back at work to keep developing your skills.
Stay current: Build confidence knowing your knowledge and approach reflect the latest thinking and workplace trends.
- Grow your network by connecting with fellow comms pros to share insights and challenges.
- Build confidence in a supportive space while using practical templates and tools.
- Learn from expert trainers and discover comms models and frameworks you can apply to your work.
- Create a clear, consistent approach to how your team works together.
- Identify and eliminate barriers that hinder progress and change within your team.
- Strengthen team connections, learn from each other’s experiences and customize training for relevance.